Can airline agent cancel the air ticket without notificiation? What can this be done?
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Curious to know asked:
Hi. I purchased an international air ticket some time this week in the morning on line and on the same day I found cheaper ticket in the evening. So I sent out an email out of curiousity to see if they pay price difference (since it was same day and time of the ticket). The next day I called the agent to see if my ticket was confirmed and the agent told me that e-ticket will be issued within 24 hours. I waited 48 hours and called to reconfirm my ticket since I didn’t get my e-ticket. Then the agent told me that the ticket had been cancelled since I send them an email regarding the price difference. I have never mentioned to cancel my ticket. It was just an inquiry. What can I do regarding this matter?
This item has been fully paid with credit card.
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Hi. I purchased an international air ticket some time this week in the morning on line and on the same day I found cheaper ticket in the evening. So I sent out an email out of curiousity to see if they pay price difference (since it was same day and time of the ticket). The next day I called the agent to see if my ticket was confirmed and the agent told me that e-ticket will be issued within 24 hours. I waited 48 hours and called to reconfirm my ticket since I didn’t get my e-ticket. Then the agent told me that the ticket had been cancelled since I send them an email regarding the price difference. I have never mentioned to cancel my ticket. It was just an inquiry. What can I do regarding this matter?
This item has been fully paid with credit card.
Website content
February 21st, 2009 at 7:45 am
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If it isn’t paid for they can
February 23rd, 2009 at 3:35 am
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No travel agent can cancel your e-ticket unless u tell them to do so…. and if it is already tkted u need to check if u can change it without chng fee which will usually be there….
also check if the ticket can be voided if yes ask them to do so and u can either rebook or inform the agent to change ur itinerary as per ur request….
I will say it might have got cancelled by the airline if ur ticket never got ticketed….